Order and Shipment Policy

Thank you for shopping with Botanium. Please review our order and shipment policy to understand how we process and deliver your purchases.

Order Confirmation

• - Once your order is successfully placed, we will send you an email to acknowledge receipt of your order.
• - A separate email will be sent to confirm the dispatch of your order, which signifies its acceptance.
• - For Cash on Delivery (COD) orders, an email will be sent to confirm your order request. The order will only be processed after you confirm via email or mobile.

Order Dispatch

• - Orders are typically dispatched within 2 business days, excluding Sundays and public holidays.
• - Please note that items in your order may be shipped separately based on availability.

Product Handling and Packaging

• - All products are carefully inspected and securely packaged before being handed over to our trusted delivery partners to ensure they reach you in perfect condition.

Delivery Process

• - Our delivery partners strive to deliver your order at the earliest.
• - If they face any difficulty reaching the provided address or delivering at a suitable time, they will contact you to resolve the issue.

International Shipping

- Currently, Botanium does not offer international shipping outside India.

For further inquiries about your order or delivery, please feel free to contact our customer support team. We are here to assist you!